Terms of Service
1. Seller
loopigrove.com (PE), 45 Khreshchatyk St, Kyiv, 01001, Ukraine, EDRPOU 44738278, contact@loopigrove.com, +380 676 913 8436. Per Art. 7 Law of Ukraine No. 675-VIII 'On Electronic Commerce' dated 03.09.2015.
2. Booking, Price, Cancellation
Booking contracts loopigrove.com. Pre-contract info on service, price, terms, complaints, consumer rights: Law of Ukraine No. 3153-IX 'On Consumer Protection' dated 10.06.2023. Tour details: Law of Ukraine No. 324/95-VR 'On Tourism' dated 15.09.1995. Prices include listed services; personal expenses, insurance, visa fees, optional activities excluded unless stated. Advertising accurate, identifies advertiser: Law of Ukraine No. 270/96-VR 'On Advertising' dated 03.07.1996. Cancellation/refund rules in offer; comply with Law of Ukraine No. 3153-IX 'On Consumer Protection' dated 10.06.2023.
3. Liability, Complaints, Data, Law
Liable for proper performance under Law of Ukraine No. 3153-IX 'On Consumer Protection' dated 10.06.2023. Not liable for force majeure, government actions, third-party failures. Liability limited to amount paid, except law provides otherwise. Complaints: contact@loopigrove.com or +380 676 913 8436. Handled under Law of Ukraine No. 3153-IX 'On Consumer Protection' dated 10.06.2023; out-of-court dispute resolution options informed. Personal data: Law of Ukraine No. 3687-IX 'On Personal Data Protection' dated 25.04.2024. Cookies/tracking: clear consent and info under Law of Ukraine No. 1089-IX 'On Electronic Communications' dated 16.12.2020 and Law of Ukraine No. 3687-IX 'On Personal Data Protection' dated 25.04.2024. Ukrainian version prevails; English alone is not sufficient for consumer-facing legal/essential information (Law of Ukraine No. 2704-VIII 'On ensuring the functioning of Ukrainian as the state language' dated 25.04.2019).